Roles & Responsibilities — Student Mentoring & Counselling

Roles & Responsibilities — Student Mentoring & Counselling

Concise, professional outline for departmental use

Purpose

This document defines the core responsibilities of Mentors and Counsellors and the tasks they jointly perform to support students’ academic success, personal growth and emotional well-being. It is intended for faculty, administration and student-facing materials.

1. Mentor’s Roles

Focus on academic progress, personal development and career guidance.

  • Academic Guidance: Monitor performance and attendance; advise on courses, study strategies and time management; identify learning gaps and suggest remedial measures.
  • Personal Development: Foster confidence, communication and leadership; encourage goal-setting and participation in co-curricular activities.
  • Career Guidance: Help students explore interests and career paths; share information on higher studies, internships and job opportunities; facilitate alumni or industry connections where appropriate.
  • Emotional Support & Referral: Provide empathetic listening; maintain privacy; refer serious psychological concerns to professional counsellors.
  • Record-Keeping: Maintain notes of mentoring interactions and follow-ups; report issues to the Head of Department or Counselling Cell when necessary.

2. Counsellor’s Roles

Provide professional mental health support and promote student well-being.

  • Emotional Well-being: Offer counselling for stress, anxiety and personal challenges; teach coping strategies and resilience-building techniques.
  • Behavioural & Social Adjustment: Support transition to college life, conflict resolution and healthy peer relationships.
  • Crisis Intervention: Provide immediate support in emergencies and coordinate with faculty, parents or external professionals when needed.
  • Workshops & Awareness: Run sessions on mental health, stress management and personality development; promote counselling services and reduce stigma.
  • Confidentiality & Ethics: Uphold strict confidentiality and adhere to professional and institutional policies.

3. Joint Responsibilities

Coordinated actions to ensure holistic student support.

  • Identify at-risk students (academic, emotional or social) and plan timely interventions.
  • Coordinate mentoring and counselling efforts for continuous monitoring and follow-up.
  • Promote an inclusive, student-centred campus culture that supports learning and well-being.
  • Encourage balanced growth: academic achievement alongside personal and professional development.
For departmental guidelines • Adaptable for student handouts or web pages